Contact us

Email

Write to service@barcode.best. We read every message and normally reply within two to three business days.

There is no phone line and no live chat. Anything sent through other channels claiming to be us is not us.

What to include

• Bug reports — the tool you used, the barcode type, the exact value you entered, and your browser and device.
• Wrong output — the input, what the site produced and what you expected, ideally with the standard or spec you are comparing against.
• Feature requests — the symbology or option you need and what you are using it for.
• Business enquiries — partnerships, licensing and advertising.

What we cannot help with

• Issuing official GTINs or company prefixes — only GS1 can do that, through your national GS1 member organisation.
• Confirming who owns an existing barcode number, or looking up a product from its code.
• Printing, label stock and scanner hardware support — contact your printer or scanner vendor.

Privacy of your message

Your email address and the contents of your message are used only to answer you. They are not added to a mailing list and not sold. See the privacy policy for the full picture.